🔒 Closing Your Account with Nest

✅ Before You Begin

• Your account and personal data will be permanently deleted.
• You will not be able to reactivate your account or create a new one using the same details.
• Any pending dues, refunds, or verifications must be resolved before your request is processed.

📧 Option 1: Request via Email

Send an email to: help@nestgens.com

• Use your registered email address.
• Mention “Account Closure” in the subject line.
• Include your name and contact number & reason for closure.

⏱️ Processing Time: Your request will be reviewed and processed within 24 hours.

📱 Option 2: Request Through the Nest App

• Open the Nest app.
• Tap the chat icon on the top-right corner of the home screen.
• In the chat window, select App Settings.
• Tap Others and choose the Account Closure option.
• Follow the prompts to confirm your request.

🛡️ Note: Your account will be closed within 24 hours after verification.

💻 Option 3: Request Through the Web Portal

• Go to: https://www.nestgens.com
• Log in using your registered email address.
• If you forgot your password, reset it from the same page.
• Fill out the support request form.
• Select “Account Closure” in the dropdown menu.
• Submit the form.

🧾 Confirmation: You’ll receive confirmation by email once your request is complete.

📂 What Happens to My Data?

• All personal data, transaction history, and preferences will be deleted from our systems.
• We only retain minimal data required for legal/regulatory compliance (e.g., audit logs).
• We follow strict data deletion practices under relevant data protection laws.

🕒 Support Hours